Account · অ্যাকাউন্ট
This page explains how to ask Nolen's to delete your account and personal information. It applies to the website and the Nolen's Android app.
How to ask
Open the Contact page, choose the subject “Account deletion” (or write it in the message), and enter the name and email address of the Google account you use to sign in to Nolen's, plus your phone number. We use these details only to confirm that the request comes from you.
Delete only some of your data
You can remove saved delivery addresses at any time from the Profile section of the Nolen’s app or website, without deleting your account. To switch off notifications, turn them off in your notification settings. To have other personal data removed while keeping your account, write to us from the Contact page and tell us what to remove.
What we delete
Your profile (name, email, photo), saved delivery addresses, notification settings and device notification tokens, and your login. After deletion you will be signed out everywhere.
What we may keep
Some order and payment records (such as order contents, amounts and payment reference numbers) may be kept for accounting, tax, refund and dispute purposes. Where we keep them, they are no longer linked to a usable account.
How long it takes
We aim to complete deletion requests within 30 days and will confirm when it is done.